1. Why Home Study?
Online education is booming in all fields. Whether it be on a college level, for professionals taking continuing education courses, or traffic school, almost everyone is educating themselves online.

2. Price matching policy
We will make a one time match on any lower price that you have found in the same county courthouse listing, within 60 days of your initial payment. Please send us a link to the web site showing the lower price to tim@idealtrafficschool.com so we can verify it and then, within five business days, we will automatically refund the difference back to your credit card through Paypal. Hope you enjoy the lowest price ever!

3. How can I find out if I qualify for traffic school?
Each court is different and has its own guidelines. It is best to contact the court in which your ticket is pending and ask if you are eligible for traffic school.

The Court:

4. Will my county and court accept your course and exam?
See our list of approved counties and courts.

5. The site says my court is not approved. Can I still take your course?
Although IdealTrafficSchool.com may not have a formal agreement with your court, many courts throughout the country have accepted IdealTrafficSchool.com on a special request/approval basis. You may request special permission to your court to complete your traffic school requirements using our program and you may register for the course in advance. Once IdealTrafficSchool.com receives a faxed or mailed copy of a letter from the court, on court letterhead, specifically granting you permission to take "IdealTrafficSchool.com". We will grant you access to the course. Remember: It is your responsibility to insure that your court will accept IdealTrafficSchool.com's program. If your court is not approved and you do not get special permission your court will not accept our Certificate of Completion.

6. Do I have to enter the court that is handling my ticket?
It is extremely important that students enter the correct issuing Court when they register. This will ensure that the appropriate final examination is given and that the Certificate is sent to the proper Court. Otherwise, it is possible to end up with a point on the DMV record and an increase in insurance.

7. How does the court get my certificate?
When the course is completed, your certificate of completion will be mailed directly to the court within 2-3 days by NIS company (Third party test provider). If you have any questions in regards to your certificate of completion or if you want to request next day certificate delivery, contact NIS at (888) 647-3926.

Your Certificate of Completion:

8. Can IdealTrafficSchool.com back date a Certificate of Completion?
We cannot back date any Certificates of Completion for any reason. All Certificates will be issued as of the date a student successfully passes the final examination. In the case of lost Certificates, we will issue duplicates but they will contain the date the student originally passed the final.

Registering For The Course:

9. When should I enroll with IdealTrafficSchool.com?
The court will give you a completion date, which is the date by which you must submit the completion certificate. However, it is best to complete the class sooner than the date in case the court makes a mistake. That way you will have time to correct the problem before the court erroneously puts the ticket on your record.

10. If I did not register within 5 business days after my court date, can I still take this course?
The courts are keen to get you started as soon as possible, so they recommend that you register within 5 business days. Unless your court expiration date for completion has arrived, you can register with idealtrafficschool.com. Please keep in mind, however, the amount of time it will take for you to complete the course, receive your Certificate of Completion, and forward it on to the court. We can help with express and overnight delivery options, but only you know how long it will take you to complete the course.

11. Do I have to go to some classes in person?
You can complete the course requirement online. That is the nice thing about the online traffic school course. It can be taken wherever you have access to the Web.

12. How much time do I have to complete the course once I've paid for my ticket?
You should make every attempt to complete your online traffic school course at least a couple days before your due date. Your court will give you ample time (generally 30-90 days) to complete your traffic school, but we recommend finishing your course as soon as possible. If your due date is soon approaching, we offer overnight mailing service for your certificate for an additional charge. You may request this option when you completed your final exams course.

13. My due date for completion is tomorrow; can I still finish in time?
If you successfully finish your final exam today before 3 PM (PST) and have selected the Next Day Air option for mailing your certificate, and then are willing to get it to court, then you may manage to finish in time. However, we do not recommend that you wait this long to finish. Provide a 4-5 day minimum cushion to give you time to complete the entire process. Additionally, if you are unable to complete by the deadline, you may go to the court and ask for an extension (which may or may not be granted). Some courts allow the postmark to count for the due date, and others grant a grace period. Do not assume this is the case, however. Check with your particular court.

14. I am past the due date for completing traffic school, what can I do?
You should go to the court and request an extension. Be prepared to set a firm date for completion. The court may or may not grant your request.

Taking The Course:

15. Once I start the course do I have to stay logged on until I finish?
Not if you don’t want to stay online. You may log off and resume the course on another day if you wish.

16. Must I have access to the Internet to take the course?
You don’t have to personally have Internet access, but you must use a computer that has access to the Internet, either a friend’s computer or one at the library.

17. What do I do if I need more time to complete the course?
You should go to the court and request an extension. Be prepared to set a firm date for completion. The court may or may not grant your request.

18. How long will it take me to complete the course?
All home study traffic school programs must cover the exact same material that you would have received if you had attended a regular classroom traffic school, in order to be approved by the court. The classroom traffic schools must cover 400 minutes (6 hours and 40 minutes) of instructional material, based on the 6th grader's reading comprehensions, by following a DMV curriculum outline. Home study programs must cover that same material as well, in order to be Court Approved. So, if you can read faster then a 6th grader, most likely you will be able to finish the course in less than 6 hours.

Paying For The Course:

19. How much will the course cost?
IdealTrafficSchool.com guarantees the lowest price for its online traffic school. We will beat any advertised price. (the fee must be for the same county and court). Check the county listing for prices.

20. The site is rejecting my credit card for payment, what should I do?
Call our customer service center from Monday - Friday 8:00 AM - 5 PM (PST).

21. How will I know if you have received my payment?
Once your payment has been received, you will receive a confirmation email from Paypal.

22. How can I pay for IdealTrafficSchool.com?
You may pay with Visa, Mastercard, cashier’s checks, and money orders.
Cashier's checks or money orders must be sent to:
Ideal Traffic School
2740 Fulton Ave, Suite 107
Sacramento, California 95821

23. I'd like to take the course online, but I don't use credit cards. Can I still take the course?
Yes. You may complete the entire online course, with the exception of the final exam, prior to paying. If you prefer, you may send us a check or money order instead of using a credit card, and once we receive it, we will give you access to the final exam. Remember that access to the final exam will not be granted until payment is received. If you prefer, you may also call us at (916) 480-1207 and speak with one of our customer service representatives. They are available on Monday-Friday from 8:00 A.M. to 5 P.M., and we are also available after hours by email.

24. I've already paid the court money for traffic school, why do I have to pay again?
Each court charges an additional fee to allow you to attend a traffic school or home study program. This is separate from any of our charges. If you do not pay this fee to the court, then the court will not accept your Certificate of Completion from us. All traffic schools including classroom, home study or Internet courses will charge separate additional fees.

25. Do I have to sign up to become a member of Paypal?
No, you don't have to. Either with or without a Paypal membership you still can make a payment through Paypal by E-check, Visa, Mastercard, Discover Card or American Express.

26. Does the Certificate of Completion cost more?
No, it is part of the price of the court.

27. What if I don't have my own e-mail address?
We use e-mail for much of our correspondence and you'll need an e-mail address for log-in purposes. If you do not have your own e-mail address then you may use a friend's (make sure to get permission) or you can obtain free e-mail services through a number of different websites, such as Hotmail, Google or Yahoo.

28. Where is IdealTrafficSchool.com located?
Our office is at:
Ideal Traffic School
2740 Fulton Ave, Suite 107
Sacramento, California 95821
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Taking Chapter Quizzes:

29. How do I know if I have passed or failed a quiz?
Once you submit a quiz for grading, you will immediately be told whether you passed or failed the quiz. If you pass, a screen will come up congratulating you and inviting you to move on to the next section. If you fail, a screen will pop up telling you that you failed to get a minimum score to pass, and you will be redirected to the top of the chapter over which you are being quizzed so that you can read and take notes more carefully.

30. Why are there required questions in the quizzes that don’t deal with traffic safety?
These questions are required by the court to insure that the students read the material. They refer to a statement made somewhere in the curriculum (one question for each quiz).

Your Final Exam

31. How do I get to the final exam?
In courts that require a third-party exam, you will be directed to click on a link that will take you to the third-party web site where you will receive instructions and take the exam.

32. How do I know if I passed my final exam?
The exams will be scores automatically once you click on the submission button. A screen will appear telling you whether you passed the final exam. Additionally, an email will be sent to your email address confirming that you have passed. Similarly, if you fail you will see a screen telling you so, and you will receive an email confirming that you have failed - you will also receive instructions concerning retaking the final exam.

33. How do I find out my score on the final exam?
Both the screen you see after the exam and the email will give you your percentage score.

34. If I fail the final exam, can I repeat the idealtrafficschool.com course until I pass?
Yes, you may repeat the course until you pass all the way up until the expiration date for completion of your traffic school as set by the court.

35. Can I fail the Final exam?
No. The 40 questions on the final exam are based on information included in all chapters study material. A minimum passing score on the final examination is 80%.
Note:To pass the exam you must answer correctly at least 80% of the questions (32 out of 40 questions-final exam). Exam will be graded online immediately after you take it. If you fail the exam, you may retake it as many times as you need to pass it at no extra charge.

Third-Party Exams:

36. What is a third-party exam?
A third-party exam is where an organization other than the traffic school administers your final exam.

37. Who requires a third-party exam?
Some courts require the final exam to be administered by a third party. If that is true in your court, you will be notified as soon as you identify the court from which you received your ticket.

38. How do I take a third-party exam?
When you have successfully completed your chapter and section quizzes, you will be asked to click on a link that will take you to the third party website, where you will receive instructions and then take the final exam.

The Certificate of Completion:

39. What is my Certificate of Completion?
Your Certificate of Completion is an official document from idealtrafficschool.com that tells the court that you have successfully completed the traffic school and passed the final exam. All courts require this document in order to mask your traffic violation on your record.

40. How do I get my Certificate of Completion?
Some courts require us to mail the certificate to you; others want the certificate sent directly to the court. Some courts require the certificate to be sent from a third-party testing facility. Once you have identified your court, we can tell you how your certificate will be handled.

41. Can I print out my own certificate of completion?
No, you are not allowed to print out your own certificate. All certificates of completion must be created by the traffic school or an approved third party, and each certificate must have a specific information about the client, along with a signature of the owner (President) of the school.

42. Can you fax my certificate of completion to me?
No. The certificate must be the original, and must be mailed to you.

43. Can you send my certificate of completion directly to the court?
Some courts require the certificate to go directly to the court. In that case, we will send it. Otherwise it will be mailed to you and you are responsible for seeing that it gets to the appropriate court officer by the deadline stated by the issued court.